Terms & Conditions

Last Updated: January 2025

Welcome to Triniti Jewellers. By using our website, products, or services, you agree to the terms outlined below. Please read them carefully.

1. Use of the Website

By accessing this site, you agree to:

• Use the website only for lawful purposes.

• Provide accurate, up-to-date information during purchases or inquiries.

• Not copy, distribute, or misuse any website content.

We may modify these terms at any time. Continued use of the website means you accept any changes.

2. Products & Services

We offer fine Jewellery, custom designs, and repair services.
Please note:

• Product images may vary slightly due to natural stone variations or screen settings.

• Prices, materials, and availability may change without notice.

3. Custom Orders

Custom-made items are created specifically for you.
By placing a custom order, you agree that:

• All deposits are non-refundable.

• Production times are estimates and may change depending on materials or complexity.

• Design approvals are final. Any modifications afterward may incur additional fees.

4. Repairs & Restorations

We handle every repair with professional care.
However:

• Pre-existing weaknesses or structural issues may limit repair options.

• Antique and delicate pieces may require special treatment and extended timelines.

• Triniti Jewellers is not responsible for issues arising from undisclosed damage.

5. Payments

• Orders are processed only after payment is successfully completed.

6. Shipping & Delivery

• Shipping times are estimates and may vary due to carrier delays or external factors.

• Customers are responsible for accurate shipping information.

• Triniti Jewellers is not liable for delays or lost packages once shipped.

7. Returns & Exchanges

• Custom, engraved, or modified items cannot be returned or exchanged.

• Standard (non-custom) Jewellers may be returned within 7 days if unworn and in original condition.

• Shipping fees are non-refundable.

8. Warranty

We provide a limited warranty on craftsmanship defects.
Not covered:

• Standard wear-and-tear

• Lost stones

• Damage from accidents, chemicals, or improper use

• Unauthorized repairs or modifications

Warranty coverage is determined after professional inspection.

9. Intellectual Property

All website content—including designs, logos, images, and text—is owned by Triniti Jewellers.
Unauthorized reproduction or distribution is prohibited.

10. Limitation of Liability

Triniti Jewellers is not responsible for:

• Damages resulting from misuse of products

• Delays caused by shipping carriers or suppliers

• Errors caused by inaccurate information provided by customers

Use of this site is at your own risk.

11. Governing Law

These terms are governed by the laws of the jurisdiction in which Trenini Jewellers operates.